Management Edge Limited – Abuja

Job Role Description

•             Providing support on IAAS Related issue.

•             Performing analyses on current implementations and suggesting improvements.

•             Ensuring effective front end and back-end functionality of applications.

•             Keeping record of configuration changes and scheduling application updates.

•             Documenting processes and monitoring application performance metrics.

•             Providing front end support to clients and colleagues in other departments.

•             Consulting with the SAAS team, internal users, and clients to improve application performance.

•             Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.

•             Engage in Continuous learning

•             Technology stack: Azure, Oracle Cloud Infrastructure, SharePoint, Backup Services.

Application Support Engineer Requirements / Skills

•             A Bachelor’s Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar.

•             Knowledge of Cloud Computing

•             Exceptional communication skills.

•             Exceptional ability to provide support to internal departments and external clients.

•             proficiency in troubleshooting and problem solving.

•             All least 2 – 3 years of relevant experience on the same or similar role